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Returns - Policy & Conditions
Terms and Conditions
REFUND/RETURN POLICY:
We hope that you will always be happy with your purchase from Webfabrics, but if you are not, we want to make it right for you! Refunds should be requested within 30 days of receipt of your merchandise.
We hope that you will always be happy with your purchase from Webfabrics, but if you are not, we want to make it right for you! Refunds should be requested within 30 days of receipt of your merchandise.
- All sales in the shop are final. We can't accept any returns.
- We carry big collections with many different colors that are sometimes very close to each other. We do understand that it is hard to see colors on the website and we are willing to accept your return of fabric with a 20% restocking fee. The refund will be given to you as a shop credit for future purchase. Shipping will never be refunded. Shipping cost for returned items will be the responsibility of the customer.
- Pre-orders are processed when received and will ship when the material is received from the manufacturer. As we have no control over the supply chain we can only estimate delivery. Should you choose to cancel a pre-order, it can only be funded as store credit or a gift card.
- Refunds to credit cards will be processed on exception basis. If processed after the initial purchase date, the refund will be less the credit card processing fee based on the fee charged at the time or purchase.
It is possible to order fat quarters on our website. If you have any doubt about the color, please use this option before ordering yardage. We are happy to help you select fabrics, but please keep in mind that we can't take any responsibility in describing colors. We put stickers with individual numbers on SOME of our basics.
- We are not allowed to accept returns on any copyrighted materials.
- Sometimes we make an error in sending fabric. If you feel that that is the case, please contact us within 30 days and we will make it right for you. You will never have to pay for fabric and shipping that is not what you ordered.